PAID ADVERTISEMENT HOW TO BUY A DIAMOND ENGAGEMENT RING WITH CONFIDENCE AND KNOWLEDGE By John Tavtin President Nebraska Diamond — For the average consumer, buying a dia mond can be one of the most confusing and frustrating experiences imaginable. The con sumer is often confronted with a barrage of con flicting claims from various jewelers intent on selling their product. If the consumer is not armed with adequate product knowledge, they stand little chance for success in the jewelry marketplace. . A UNIFORM SYSTEM OF PtAMONP OWAIHNQ Serious shopping for diamonds begins with an understancing of toe Gemological Institute of America (GIA) aid its (fiamond grading system. The GIA is a non-profit organization dedicated primarily to the pursuit of gemological education. It owns and operates the most prestigious trade laboratory for the identification and classification of gem stones in this country. The GIA is consid ered by the damond industry to be the final and most authoritative word on diamond grading stan dards in the United States and its diamond grad ing system is, by ter, the dominant grading sys tem used by diamond cutting firms and jewelry manufacturers in this country todav. Knowledge of the GIA diamond grading sys tem is a prerequisite for informed buying of dia monds, and knowledge of that system without an actual “hands on” demonstration is virtually impossible. The accompanying chart shows a total of 240 separate and dstinct combinations of GIA grades and there is a separate and dis tinct price list for each grade within each size category. At Nebraska Diamond we give all cus tomers a thorough explanation and demonstra tion of the GIA diamond grading system under laboratory conditions using actual examples, so that the customer can see with his or her own eyes the characteristics and appearance of the various grades. As a result, Nebraska Diamond customers can identify the various GIA grades by themselves and do not need to helplessly rely on the jeweler’s representations. The two principal reasons why customers need this spe cial instruction and knowledge to survive in the jewelry marketplace are: 1. Many jewelers invent their own personal grading system because by doing so they make it difficult or impossible for the consumer to com parison shop. The GIA system is a uniform sys tem of diamond grading and gives the consumer a standard of comparison. 2. Jewelers who do represent diamonds to customers in GIA terms often take liberties with the GIA system and just “puff” the grade up to whatever level is necessary to make the sale, believing that the customer will not be able to identify the deception. A diamond which is assigned a GIA grade by one of these jewelers may actually be significantly inferior to a diamond offered, with a seemingly lower GIA grade, by a - , jeweter who adheres to the strict grading stan dards we use at Nebraska Diamond. Unless the consumer has adequate product knowledge5, ,they risk being duped into purchasing a low quality diamond. Your only real protection as a consumer is to educate yourself about the product. At Nebraska Diamond we provide our customers with an education that makes them tee best informed diamond buyers in the market and we’ve been doing it for over fifteen years. You do not get tee Nebraska Diamond consumer educa tion program at any other jewelry store. THE RELATIONSHIP OF COLOR, CLARITY, CUT AND CARAT WEIGHT Color, clarity, cut and carat weight all have an important impact on the ultimate value of your diamond. In The Complete Guide to Buying Gems” (Copyright 1984, Crown Publishers, Inc. New York), diamond authorities Antoinette Leonard Matins and Antonio C. Bonanno, F.GA, P.G. state, “If we were to iden tify the factors that determine the value of a dia mond in order of their importance, we would list them as follows: 1. Body Color (color grade) 2. Degree of flawlessness (doily grade) 3. Cut and proportion (often referred to as the make) 4. Carat weight* Color refers to the hue present in tire body of the diamond. Color is observed by placing the diamond upside down in a white color gracing trough and viewing through the side of the gem. Among color, clarity, cut and carat weight, color is th§ characteristic most easily noticed by the human eye and it has the most impact on the _ appearance of tire gem, hence, color Cantos the most value. Clarity refers to a measurement of the inter nal flaws and surface blemishes present in or on a diamond. Sometimes internal flaws and sur face blemishes can be seen only under magnifi cation. To magnify a dtomond a jeweler’s loupe or a microscope is used with 10X magnification. The microscope is often used more as a sales tool than as a gem grading instrument because its “laboratory” appearance can be impressive to consumers. The microscope, however, is a cum bersome piece of equipment and is less flexible than the loupe for examination of diamonds. For these reasons, among others, the loupe is by far the dominant grading instrument used by dia mond dealers. At Nebraska Diamond you may view your diamond under both a jeweler's loupe and under a microscope designed for profes sional diamond examination. Among color, clari ty, cut and carat weight, clarity is the second most observable characteristic and has the sec ond most impact on the appearance of the gem, hence, clarity carries the second most value. Cut refers to the proportions of the diamond. A diamond can be cut to any one of an infinite number of proportions depencing on the angles of the facets. These angles can vary from dia mond to diamond. As explained below, propor tion analysis is extremely subjective and the effect of differing proportions on the appearance and value of the diamond is often a matter of opinion. Generally, however, except for the pro portion called the “heavy make” discussed below, cut is a less observable characteristic than color or clarity from a quantitative stand point and, hence, cut generally carries less value. Carat weight refers to the weight of the dia mond and not to its size. This is an important distinction because two diamonds which weigh the same can appear drastically different in size and this may result in drastically dfferent values even if color and clarity are the same in both gems. Sometimes customers forget that size is a dimensional linear measurement expressed in millimeters. The term “Carat” is only a weight measurement One carat is equal to 1/5 gram. If a diamond is cut with its weight concentrated in its depth, a proportion called the “heavy make”, it will appear much smaller than a diamond of the exact same carat weight cut with its weight concentrated in its width. The difference in value between these two diamonds can be substan tial, often exceeding 40%. At Nebraska Diamond we avoid the “heavy make”, but we havb observed that the “heavy make” is very preva lent in today’s diamond market. Therefore, it is extremely important that the consumer know how to recognize the ‘Tieavy make”. As dis cussed below, however, consumers who do not have the consumer education we provide at Nebraska Diamond are at a tremendous disad vantage when it comes to recognizing the “heavy make’ and they risk buying it unknowing ly CUT: THE MISUNDERSTOOD “C" Among the 4 “C’s” (Color, Clarity, Cut and Carat Weight) the subject of diamond propor tioning (Cut) is easily the most misunderstood. The GIA has subdivided proportion analysis into four Classes based on table diameter, crown angle, pavilion depth, girdle thickness, finish and symmetry. Each Class contains wide parameters for proper proportioning and, therefore, provides an infinite variety of c&ffering cutting proportions all of which are considered equally appropriate within each Class. The GIA proportion analysis format, thus, illustrates what every diamond expert in this business knows: that there are lit erally hundreds of different diamond proportions available which create beautiful and highly desir able gems. because mere are so many accepted types of proportioning in diamond cut, mere is no agreement in the diamond industry on what con stitutes the “best” cut This is because the main factors affected by cut (dispersion and brilliance) cannot all be maximized in the same gem. “Dispersion” is sometimes referred to as Tire”. Dispersion means the ability of the dia mond to break down light into the spectral colors (blues, reds, yellows, etc.). “Brilliance” refers to the ability of the diamond to return colorless or “white" light to the viewer. As common sense will tell you, if you increase a diamond’s ability to break light into the spectral colors, you reduce its ability to return colorless or “white” light Conversely, if you increase a diamond’s ability to return colorless or “white” light, you reduce its ability to break light into me spectral colors. That is why there is no such thing as a diamond cut to maximum disper sion and maximum brilliance, bom at the same time. By cutting to maximize one of these factors the other is compromised, and since both are of equal importance, it is impossible to authorita tively classify one type of cut as the ’’best”. In buying a diamond it has been our experi ence that the consumer desires the most beauti ful gem his or her budget can afford. Precisely how depersion and brilliance translate into beauty, however, is a matter of personal opinion. In their chapter on “The Importance of Cut and Proportion”, the authors of “The Complete Guide to Buying Gems” state, with reference to the per centage measurements of various'cfiamond cut ting proportions, “No one has come to an agree ment, however, on what the percentage should be, since some people prefer fire to brilliance and vice versa. This is why there are several accepted types of proportioning found in dia mond cut, and ‘best’ is a matter of personal pref erence”. In actuality, the difference in dispersion and brilliance between some differing diamond proportions is so sight mat it is measurable only with sensitive laboratory instruments and is ... ■llJrfFM^|lllum JJU1J UflllJU l l Nebraska Diamond" GIA GIA Carat . Color Clarity ^ Weight V COLORLESS Jr FLAWLESS F 1 Ct = 90 to 110 pts. f_ _ 7/8 ct * 80 to 89 pts. HEAR)£ very wsm 3/4 ct* 70 to79 pts. COLORLESS L 5/8 ct = 56 to 69 pts. fMm\i ,‘/*ct'£*2£ T - 7/16 ct * 40 to 44 pts. YELU)W E very vsm 3/8ct = 36 to39 ptt. VERY o a— 1/3 ct = 29 to 35 ptt. ^ IMPERFECTION VSI>S 1/4 * = 23 to 28 pf. YEU0W E SLIGHT sn 1/5 ct = 18 to 22 pts. f IMPERFECTION Ct — 15 to 17 pts. u SH 1/8 ct - 18 to 14 ptt. Y^ilSS I M 1/10 ct — 9 to 11 ptt. It •—’* FANCY I M YELLOW L L ^GLA DIAMOND COLOR AND CLARITY TERMINOLOGY^ impossible to see with the naked eye. As discussed above, one area in which cut makes a big tffference in the value of a dfemond concerns the "heavy make". The term "heavy make” refers to a diamond that has a dtepropor tionate share of its total carat weight concentrat ed in the depth of the stone. Visually, this means that a heavy make” diamond actually weighing 1 carat may only face up with the appearance and diameter of a 3/4 carat riamond cut to prop er proportions. Because they face up so much smaller than they should, "heavy makes” are worth substantially less than properly propor tioned diamonds. Because toe "heavy make’ is worth less, it costs toe jeweler less, so they can sen it for less. When the jeweler fails to tel toe customer that they are showing a "heavy make”, and fails to explain that the “heavy make” is priced lower because it is worth less, toe effect is to trick the consumer into thinking that they have purchased a full size riamond at a bargain price. This illusion is further enhanced when the jeweler shows only ‘heavy make” diamonds and does not show the consumer a futt size riamond to enable the consumer to compare, in fact, foe problem of "heavy make” syipualy never explained to the consume^ so the consumer • simply assumes that any diamond shown of a certain carat weight faces up the size that it should, and they purchasetoe-^heavy make” unknowingly. We feel that this failure to inform the consumer is unfair and that it constitutes deception by omission. At Nebraska Diamond we give our customers a detailed explanation of this important subject. HOW TO SPOT DECEPTIVE TRADE PRACTICES Consumers should be aware of various trade practices which are common to the jewelry indus try but which we feel are deceptive, urrfairand, in many cases, illegal. Deceptive trade practices cost consumers incalculable sums of money annually. Awareness of these trade practices wiH assist the consumer in spotting them and avoid ing them when shopping for fine jewelry. Deceptive trade practices to the jewelry industry tend to fall generally into two broad cat egories: 1. Practices which lead tie consumer to believe that they are receiving a bargain pur chase when, to fact, they are not (fake “sates”), and :j . . 2. Practices which leadfoe consumer to believe foe quality, quantity or description of the article being purchased is more-or better than that which is actually delivered (active or con structive misrepresentation of foe product either by act or omission). The concept of fte fake “sale’ is an old one. Basically, it plays on the desire of the consumer to obtain a bargain purchase. Fake “sales* can be advertised or unadvertised. Here’s how the scheme works: In the advertised fake “sale” scheme the jeweler places an exorbitant and purely fictitious “regular pricer or “appraised value* or “reference price* on an article of jewel ry. They then advertise “special sale prices’ or “drastic reductions” or “storewide 50% off clear ance sale’ or ‘certified savings* or something similar to drum up excitement, and then they offer the article to the consumer tor less than the fictitious Tnarker price. The consumer buys the article befieving they have teoeived a bargain. In fact, though, under the scheme, the jeweler has 3 sold the artide for the price they always intended to sell it for. There is no bargain because the arti de really wasn’t marked down at ail, so the con sumer actually paid full price. The fake “sale” scheme is also employed in unadvertised “sales’. In the unadvertised fake “sale” tire con sumer walks into the store and observes a ficti tious “markecT price on the artide and the sales person simply telts the consumer that the article is on “sale” even though the “sale” is not being publicly advertised, and then offers the article to the consumer for a “reducetf price. Both adver tised and unadvertised fake “sales” are high pressure sales techniques used to influence the consumer to buy now before the “sale” ends. In fad, under either scheme, there is no “sale” and the customer is deceived. The fake “sale” scheme has reached epidemic proportions. In our opinion, the fake “sale” is the predominant tod used in advertised and unadvertised “price reduction” promotions in the jewelry industry today. Jewelers who conduct fake “sales” are simply betting that their customers are too stupid to figure out what is going on. We think that is a poor bet. Our experience wtih consumers con vinces us that they are intelligent people who are entitled to be treated with honesty and respect Anytime you encounter a jewelry “sale” employ ing any of the above characteristics, we suggest that you exercise extreme caution. Bring a copy or the "sale advertisement or the unadvertised “sale” information to Nebraska Diamond. Compare their so called “sale" prices to our regu lar everyday prices and see for yourself why Nebraska Diamond totally dominates Lincoln’s engagement ring and fine jewelry market. The jewelry industry customarily employs several subtle techniques in an attempt to con vince the consumer that the quality, quantity or description of the article being purchased is more or better than that which is actually deliv ered. We think that these techniques are decep tive and improper and that consumers should be warned about them. First and foremost among these techniques is the implementation of spe cialized lighting conditions designed to enhance the true appearance of any gem stone or article of jewelry. This usually takes the form of chande liers, spot lights, flood lamps, and reflector lamps, both incandescent and fluorescent, plus tubular incandescent display case bulbs and other similar type light sources. These l^ht sources are instantly recognizable by their “hot”, “bright” or “intense” appearance. Such lights arti ficially enhance foe appearance, dispersion, scintillation ana Dniuance in aiamonds ana, fur ther, they make it impossil% to accurately deter mine the GiA color and clarity grade. In other words, these tights make the diamond appear better than it is. While otiiers may argue that the use of spedefized fighting is merely a merchan dising and cfispiay technique, we prefer to think that consumers are entitled to see exactly what they are getting. As a practical matter, the only jewretry store fighting condition which is non deoeFdve, that fe; which presents the true ~ appearance of gem stones and articles of jewel ry, is color corrected tubular fluorescent lighting. Even this light, iri order to be non-deceptive, must be presented at a low height in a closed and carefully controlled environment, undiluted and uncontaminated by other light sources. These are the lighting conditions which are used for laboratory grading of damonds, and these are the fighting concfitions you wifi find at _ CT Nebraska Diamond. At Nebraska Diamond we sell quality jewelry, and we adhere to the philos ophy that when you sell quality jewelry you don’t need deceptive lighting conditions. THE CONSUMER'S RIGHT TO KNOW The ultimate purpose for the consumer to acquire product knowledge is to enable him or her to separate “facT from “sales pitch”. Your right as a consumer to know the facts is unequivocal, and should indude nothing less than the following: 1. You have the right to demand that the jew eler accurately grade your diamond in conform ty with the GIA diamond grading system, that they fuBy disclose that grade to you and that they show you how the grade was determined. Never purchase a diamond without such a dis closure. 2. You have the right to examine your dia mond loose before making your purchase. You cannot accurately observe the color or clarity of a diamond or authenticate its carat weight or determine that # is not chipped if it is already set into a ring. Never purchase a diamond that you have not examined loose. 3. you nave me ngnt to examine your <*a mond under the lighting conditions used for lab oratory grading of damonds, that is, under color corrected tubular fluorescent lighting, presented at a low height in a closed and carefully con trolled environment undiluted and uncontaminat ed by other light sources. Never purchase a dia mond that you have not examined under such lighting condftions. 4. You have the right to examine the color of your diamond in a white color grading trough and to examine the clarity of your diamond under a loupe or microscope, and you have the right to expect the jeweler to point out exactly what you should see. Never purchase a dia mond that you have not examined in INs man ner. 5. You have the right to have yourcKamond weighed m your presence on an electronic da mond scale to verify its claimed carat weight. Never buy a diamond that you have not observed in this manner.' 6. You have the right to ask any questions pertinent to your purchase and you have the right to expect a courteous, informed, accurate and complete answer. Never purchase anything from a jeweler who shows disrespect for your right as a consumer to know. A FINAL WORD At Nebraska Diamond we’ve built our reputa tion on unhurried personal service, tremendous selection, superb quality and unbeatable value. That’s why Nebraska Diamond will provide more engagement and wedding rings to more satisfied customers that all of the other area jewelry stores combined. Nebraska Diamond is Lincoln’s only Engagement aid Wedding Ring Superstore. We regularly stock virtually every engagement and wedding ring style imaginable and with ear* we also include'our flee Wedding Savings Package™ coupon booklet which entitles Nebraska Diamond customers to huge discounts at 30 other area merchants on everything need ed for a perfect wedding. At Nebraska Diamond we believe that earning your trust is the most important thing we do, and that trust is earned with quality, sen/ice, value and honesty. Our per- ' formance record speaks for itself: Nebraska Diamond has been named “Best place in Lincoln for engagement and wedding rings” for 15 con secutive years, and we have the highest industry rating of any jewelry store in the State of Nebraska. We look forward to serving you. ©Copyright 1996 Nebraska Diamond Sales Company, Inc. All Rights Reserved. NEBRASKA DIAMOND 8th Floor, NBC Center 13th &. O Streets Lincoln, Nebraska 68508 (402)474-6400 USA 1-800'334-GEMS The Engagement & Wedding Ring Superstore8”. . ■ . #?■■■.