Shoplifting only minor problm ot UNL
by Linda Larson
Shoplifiting is always a
problem but it's not as great on
the UNL campus as on many
other campuses, according to
three local bookstore
managers.
"We prefer to think of the
kids on this campus as being
more honest than kids on
many campuses," John Wehr
of the Nebraska Bookstore said
Friday. "We extend as much
trust as we can and will change
only if they force us to.
"OUR MAIN problem is
stealing from other kids, in the
book drops in the front of the
store," he said.
This type of shoplifting
could be eliminated if students
would use the lockers inside
the door of the store,
according to Wehr. The lockers
cost a quarter but the coin is
returned when the books are
taken out.
"We would get more lockers
if they were used." for they
seem to be a good
anti-shoplifting device." he
said.
"THE MAIN TOOL we have
against shoplifting is employe
surveillance." Wehr said. "We
greet as many people as
possible."
This serves both as service
and an a n t i -shoplift ing
function, according to Wehr.
Making the customer know
that you're aware of his
presence is important, he said.
The goal of the store is for
each customer to be able to
recognize the employes and to
be able to see one at all times,
he said.
WEHR SAID he doesn't
believe in mirrors and cameras
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as anti-shoplifting devices. Too
often surveillance tends to
become a game, he said.
"We will and have
prosecuted," Wehr warned.
Students and faculty are the
ones hurt most by shoplifting,
Wehr said. The company is not
hurt when prices must be
raised.
Larry Behrends, assistant
manager of the University
Bookstores, said shoplifting is
definitely going up.
IT COULD become quite a
problem, Behrends said, hut his
store is always working on
ways to combat it.
"We continually work on
layout of merchandise,"
Behrends said. Being able to
find things easily cuts down on
shoplifting, he said.
If someone has to hunt for
something and then stand in
line a long time to buy it he is
more liable to to just walk off
with it. according to Behrends.
Maybe he will feel he is
justified due to his own
inconvenience, he said.
"ACKNOWLEDGING the
customer's presence
immediately puts him on the
defensive." Behrends said. If
someone conies in the store
with shoplifting in mind he will
more likely carry out his idea if
the only clerk is in the corner
completely ignoring him. he
said.
Behrends said prompt and
friendly service are important
factors.
"Clerks working on the sales
floor are the biggest deterrent
to shoplifting," Behrends said.
"They must be alert at all
times.
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"WE HAVE HIRED
off-duty policemen in rush
periods and have tried
mirrors," he said.
Behrends said most people
think shoplifting is carried out
only by the customer but this
isn't true. The store has
merchandise amounting to a
certain investment, he said.
At the end of the year the
books are balanced, Behrends
explained. The difference is
called shortage and it includes
Volunteer
An on-going volunteer
orientation program has been
organized at UNL for the
purpose of informing and
discussing the expectations of
student volunteers. The
program, organized by the
Volunteer Council, will be on
alternating Wednesday and
Thursday evenings at 7:30 in
the Student Union. Next
week's orientation is Thursday.
According to Janet White,
Volunteer Coucil member, the
orientation program is
important because volunteers
often don't understand what is
expected of them.
"For example." White
commented, "a big sister
volunteer may not realize what
her role requires. It could take
6 or 7 weeks before she
receives a response from her
little sister."
The orientation will include
the film, "Profiles In Poverty,"
a portrayal of poverty in
Nebraska. The film will present
facts concerning poverty and
children which will relate to
volunteer work with low
income children.
"Volunteers should become
familiar with low-income
peoples' attitudes and how to
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shoplifting, mistakes in record
keeping, and possible employe
theft, he said.
"WE CAN ONLY make an
estimated guess as to the actual
amounts of shoplifting. It is
different in each of our
stores."
Stanley Linnertz, manager
of the Campus Bookstore, said
shoplifting is not as big a
problem in the Midwest as
elsewhere in the nation. He
said shoplitting seems to go
orientation
deal with them," White said.
Also on the orientation
agenda will be discussions with
experienced volunteers and
co m in u n i t y professionals.
These discussions will provide
volunteers with advice on
avoiding pitfalls concerning the
practice of giving money to the
counselee and acting as a friend
rather than a disciplinarian.
These discussions will also
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hand-in-hand with student
unrest.
The blame can't be put on
the student entirely, Linnertz
said. It is the store's fault too
IF A STUDENT feels he is
being cheated by exhorbitant
prices he won't hesitate as
much to steal, Linnertz said.
It is important to develop a
trusting relationship with
students, according to
Linnertz.
tells duties
deal with the different
activities to pursue in relation
to the counselee's attitudes and
goals.
All new or potential
volunteers will be required to
attend an orientation.
Volunteers who experience an
orientation through their
organization are not required
to participate but are urged to
attend.
WE SHARPEN SKATES
PAGE 2
THE DAILY NEBRASKAN
MONDAY, OCTOBER 25, 1971