"WMW " 6 "-rrvro w w K " ' fc If r should bo more. It should aid tho workmen, for out of the greater profit made from the larger output a larger and more permanent wage could be paid, and it should help the con sumer, for the larger output more cheaply made by workmen earning a higher wage and by fac tories earning a greater profit can be sold to him at a lower cost. I have spoken frankly, gentlemen, on this particular line because I have received a cir cular issued under the auspices of your own association from which I take these words, re ferring to the reduction in the tariff on tho goods in which you are interested as producers: "This means workmen thrown out of jobs. It means that wages must go down in order to compete. H may mean longer hours than 48 hours a week." You have been yourselves, you see, as frank as I, and your statement was made first. If in the final result the words I have quoted are put 'into effect by you in a substan tial degree, it may become the duty of the de partment of commerce to inquire into your business methods. If such should be the case, tho spirit in which the work will be undertaken will be a kindly and considerate one. The truth will be sought and sought thoroughly, but it will be sought only with the wish to help and not at all with a purpose of injury. It may bo well to tell you candidly as a brother busi ness man some of the things for which wo should look if wo had to ask you for informa tion. It would be necessary to learn not only what is done but what ought to bo done, for we should think it more important to point to better methods than to find fault with bad ones. Nor would our representatives be told to accept even tho best processes as final ones. There is always something better farther on. Wo should probably not accept as conclusive the statement of the amount of wages paid as compared with tho total cost of the goods or the total selling price. The question would be asked whether this relation need exist just as it is or no, and whether there are portions of the output on which the relation should hold good. It would bo remembered that the existence of a condition does not necessarily justify that condition. We should have to examine into all the classes of labor and into the various operations to see whether and how far any of them are capable of improvement, or whether and how far any of them were in any one particular plant on a better basis than in another. The spirit of tho inquiry would be, "The public is entitled to efficiency." If, for example, it were stated that a given assortment of foreign goods cost, let us say, $100, and of American goods, let us say, $150, that would not bo final. It would be necessary to inquire not only as to whether that were true but whether it wero not also true that with care and skill and time it might cease to bo true in whole or, part or need not everywhere be true either in whole or part. Nor would statements based upon averages be accepted as final. We should want to know the best and the worst, for averages may be misleading. In one industry, for example, some concerns run on as low a ratio of labor cost to total cost as 22 per cent, while the average in the industry is over 40 per cent. Tho public is entitled to the best. My business judgment would not approve, nor do I believe public opinion would permit, taxing tho people to sus tain industries less efficient than the best tho industry knew. It might bo necessary to dis cuss with people furnishing materials and ap paratus as to whether they found objection to the use of tho best equipment and the most economical materials (not meaning by "econo mical" the lowest in price), and certainly the sciences of chemistry and of mechanics, as well as that of accountancy, would all come into play. There need be no friction about this If the industry is on a scientific basis, what could better advertise it than to have the facts made plain by impartial inquiry? If there has de veloped an accurate science of cost, if correct standards exist if the best is everywhere sought If tho human factor receives a just recognition and reward, If all these ate so then with what glory would the trade bo visited when these things are made clear. If they are not so, then who needs to learn the facts more than those whose interest is so deeply concerned? You should therefore look upon these suggestions as conveying nothing in tho least in the nature of a threat, but rather as tendering disinterested assistance. Possibly by this time you have reached the conclusion that while the ideas to which you have listened so courteously might have some value in the HneB of business with which tho speaker is familiar, yet they can not apply The Commoner. with any force to your own work. One will say that what is true of a forge shop or machine works will not apply to lithography. You will pardon me for repeating in another form some thing already said, namely, that it has been my experience that the statement that wages must be reduced or piecework rates cut down to get costs down has often been tho mark of inefficiency. Tho best and most profitablo estab lishments commonly do not so proceed. There fore, I took the trouble to look a little into such sources as were easily available respecting your industry. Be it understood no personal or un kindly criticism is meant, nor are the state ments my own. I read you first from the Na tional Lithographer for April, 1912, pago 28, under the title of "Tho Cost System's Mission," with a subtitle, "Consideration of the Subject by tho Editor of tho Printer Journalist, Adapted to Lithographers." He says: "Properly understood and applied, the cost system is intended to show the ways to cut down cost and to secure efficiency. The great trouble has been that lithographers have gone along in blissful ignorance, without knowing what were tho costs, where were the leaks or the waste, or why the cost. Lithographing has been sick for lack of system, business methods, proper knowledge and application of knowledge, and without adequate sustenance. There has been no thorough management, or the use of proper efficiency and up-to-date appliances." The whole article, which I have photographed, is of similar tenor and should cause reflection to tho thoughtful. Six months later the National Lithographer, in October, 1912, page 27, published, under the head "Lithographic Costs," this statement: "A western litho concern wrote to the central office of the national association recently as follows: " 'The other day we were requested to make a quotation on 1,000 twenty-four sheet posters in four colors, lithographed on a double sheet 42 by 56, and after submitting our figures for this work we were informed that the game poster, or rather a poster of similar design, was furnished for $875. We figured the work to cost $1,340, and at that we thought our price entirely too low, taking into consideration the risk of matching and loss of time. Judging from these figures we are inclined to think that there exists a vast difference of opinion as to the true costs of manufacture. We fully realize that a plant equipped for making a specialty of any particular class of work can do it cheaper. However, taking this into consideration, there surely can not be a difference of 50 per cent in cost.' " The balance of this article is also interesting. Nor was this an exceptional case, for the fol lowing month, viz, November, 1912, page 42, the National Lithographer shows the following, under the head of "Cost Estimations:" "Eleven plants recently contributed to a cost symposium, and tho deductions therefrom may prove interesting. It is naturally to be sup posed that tho cost of no two plants will be alike. At the same time, the wide divergency of figures is a curious thing to contemplate, and it forces the truth home that every plant should have as perfect a cost sjstem as pos sible and that the absence of such a system in any plant is an injury to the plant itself, and is an injury to the trade at large, because of the unintelligent competition which it permits. "The last column of the figures given below does not represent the average between the high and low item, it represents tho average of the eleven items ranging from high to low both inclusive. Total average cost per operation hour, eleven plants: Department High Low Cost Scotching $2.11 $1.13 $1.52 Engraving . . 2.10 96 1 ?i er 2M H HI Stone presses 3.40 l.U 2.24 Offse presses 3.53 1.61 2.58 Finishing, men's work 1.39 71 01 Finishing, girl's hand work.. .68 47 51 Bronzing machine 2.03 .82 i'aa Another quotation may bo mado from the National Lithographer for May, 1912, pago 53: 'If there is a menace to tho future of lithogl raphy, it lies in tho kind of workmen that are be ng turned out, especially in tho transfer and printing departments. Tho old and thorough method of taking the future lithographer In Tnf ,teachlne Him th0 real fundamentals of the business has been largely lost ' sigh? o'f In all too many cases the young man has bem VOLUME 13, NUMBER 23 . given his machine and practically torn u ahead, and if he has been observant nl J 80 .may have learned the mechanical mLlh m it is yet with hardly any knoXdwW? principles. The result is that if aU con,ihieal are normal he may get along fairly v 1 I,?8 awhile, but if anything goes wrong he ft at sea, and the consequence is often much in by spoilage, to say nothing of the loss of tC" This whole article, headed "Shop mS ment, No. 5," is worth careful reading '1 wm.n emphasize this phrase: "By efficiency ! meant competent workmen alone, but com tency from the highest authority to the one in humblest capacity." ue in On pages 541 and 542 of the Inland Printer for January, 1913, appears the statement "The only answer that seems reasonable (to certain criticisms that had been made) is that Europe is getting the benefit now of its long-established art and technical schools and we show the lack of them." ' The speaker will join you in any effort to de velop vocational schools, for these would mean higher efficiency, and would respectfully sug. gest that the cutting of wages and tho lengthen ing of hours is a strange substitute for lack of technical education. Again, on page 41 of the National Litho grapher for February,.1912, in -an anicle on the subject of "How Humidity Affects Paper," are these words: "An ever present trouble in the badly kept lithographic shop is the variation which occurs in the paper when rapid changes are taking place in atmospheric conditions. Even the very best schemed departments meet with the same difficulty, although nothing like so often as the ill-considered department." Here is a matter where there is a broad field for our unexcelled American ingenuity and in ventive genius. The whole thoughtful article which follows has no doubt received your care ful attention. Let me add that you have at your disposal in this connection the effective assistance of the bureau of standards of the department of commerce, which would be well pleased to serve your industry. Finally, another field for inquiry and action in your work is suggested by words on page 36 of the National Lithographer for May, 1912. Under the heading, "Three Efficiency Items," which are, respectively, lighting, guards for machines, and oiling machines, the writer says. "A dimly lighted lithographic shop is poor economy, what you save in light you will lose many times over in loss of production. Don't expect your employees to show any speed if they can not. see clearly what they are doing." The statements that have just been read are not my own; they come from your own craft, and they seem to arise from existing conditions, else it is strange they should be said at all. The community may think them a strange offset against the other statement that "wages must go down in order to compete," for these also are your own words. Candidly, gentlemen, I do not for a moment believe public opinion would sustain a reduction of wages if and while such conditions exist to any considerable extent in the industry. Nor do I think public opinion would approve a cutting of wages while costs are so kept that estimates vary by one-half, or when in 11 factories the variation in the cost from the lowest to the highest is from 50 to 300 per cent. This, to be frank, seems a gooa deal like the "rule of the thumb." Finally, gentlemen, pardon me if I have been too candid. I have regarded it as the truest courtesy, as that which will be most helpi"1 w you. If aught has been said in what may have seemed an unkindly spirit, I trust it may do both forgiven and forgotten. As a last word, it is important that we, as business men, should know that business opinion and public opinion are two different things. If they are in accord, it is well for bus -ness. If they are not in accord, it Is ill for busi ness, for business depends for its peace an" prosperity upon the sustaining power of pu"J opinion. In the relations of which I have tneu with courtesy and candor to allude briefly. l purpose of the department of commerce " ": as in all these relations it ought to be, to Mint the power of public opinion to the support 01 legitimate business, and business owes it to u self and to the nation to drink in the spirit 01 growth. . In hard case Is he that "stands pat," or" world will go by him and leave him standing Blessed is he that moves with the movement " progressive' thought, for to him shall come w reward of living.